At Elite Extrusion we use only the highest quality materials and the most advanced technology to produce superior film.

Elite's films are rigorously tested for quality and to ensure your specifications are met

Our films are engineered for the best machine performance and can be customized to meet your special applications

Increase shelf-life!

OTR & WVTR up to 30% to 40%

better than typical poly!

Railcar storage of raw materials ensures on-time delivery of your film

Jobs at Elite Extrusion

 

Job Type: Customer Service Representative - St. Charles

Years of Experience: Minimum 3 years

 

We have an opportunity available for an experienced Customer Service Representative.

Responsibilities include, but not limited to:

Respond to inbound calls and emails from customers looking to place orders

Work with warehouse and pre-press personnel for order accuracy and timely

shipment

Manage backorder/out of stock items

Issue credits

• Track orders and packaging slips

Follow up on order status with customer

Prepare bill of ladings, warehouse shipment labels and billings each day

Work with transportation companies to provide customer pickup and delivery

dates

• Handle customer inquiries/complaints in a diplomatic, efficient and

knowledgeable manner

Assist management in maintaining appropriate inventory levels, including the

purchase of parts and materials

Prepare marketing binders

Assist with miscellaneous projects, mailing, faxes, etc. as needed

 

Education and Experience:

MUST have a high school degree, prefer some college coursework

MUST have at least 3 years of customer service experience in a manufacturing environment

MUST be proficient in QuickBooks, Microsoft Word, Excel and Outlook

MUST have excellent communication skills and phone skills

MUST be highly organized and thrive in a deadline oriented, fast paced environment

 

Required Qualifications:

Able to take initiative and identify areas to streamline processes and implement

improvements

Mathematical skills are necessary for creation of estimates and billing

Self-starter, ability to work independently

Able to work well and accurately under pressure

Ability to multi-task successfully

Strong problem solving talents

 

If you enjoy working in a fast-paced environment that is focused on the employee and

customer then apply on-line with your resume, cover letter, and salary requirements to

mary@bemaprint.com.

 

RESUMES WITHOUT SALARY REQUIREMENTS WILL NOT BE CONSIDERED!!!

Compensation is competitive, including health benefits, vacations, holidays and 401 K

Plan. All candidates are pre-screened via phone interview, drug test and criminal

background check.